Privacy policy
What we collect, why we collect it, and what you can ask us to delete.
Last updated 12 June 2026
What we collect
Only what an order actually needs:
- Your name, phone number and email address
- Delivery and billing addresses, including any access notes you give us
- Order history, so support can answer questions about past purchases
- Messages you send us through the contact form or WhatsApp
We never see your card details. Payment is handled entirely by our payment processor; the card number does not pass through Vimco Furniture House systems and is not stored on our servers.
How we use it
- To take payment, schedule delivery and complete your order
- To contact you about that order — dispatch, delivery windows, delays
- To handle warranty claims and returns
- To meet our obligations under Pakistani tax and consumer law
- To send occasional marketing, only if you opted in, with an unsubscribe link in every message
How long we keep it
Order records are kept for seven years, because tax law requires it. Marketing consent is kept until you withdraw it. Contact-form messages are deleted after two years. Everything else is removed when you ask.
Your choices
You can ask us to:
- Send you a copy of what we hold about you
- Correct anything that is wrong
- Delete your data, except records we are legally required to keep
- Stop sending you marketing, at any time
Email hj680787@gmail.com and we will respond within 30 days.
Contact
Questions about this policy go to hj680787@gmail.com, or write to Vimco Furniture House, Dhindhiyan Road, Chohar Shareef Chowk, Haripur, KPK, Pakistan.